Please be advised that once an order has been processed, we are unable to amend or cancel, due to the fast processes we have in place. Should you wish to return an order, please Contact Us Here
All orders placed online will be shipped using an Standard or Express post and cannot be picked up from our warehouse.
Shipping is FREE on most of our items for AU orders when you spend over $100 and a flat rate of for orders under this value. Please check individual listing for details shipping.
Orders received before 2pm (Monday – Friday) will be dispatched the same business day. Any orders received after this time will be sent the next business day. This does not include orders placed during a sale period as we may experience delays.
When placing an order, alternate carrier options are automatically selected to ensure your parcel arrives on your doorstep as quickly as possible!
Although express services are fast, unfortunately we can’t guarantee timings as it depends on the destination. Occasionally, carriers experience delays and as much as we don’t like it, they are out of our control.
It is possible to request an order be dispatched to a different address to the one where the card is registered. However, it is at our discretion whether or not to comply with this request.
To ensure Customer Security, on occasion, we may only be able to dispatch to the Billing Address.
TRACKING YOUR ORDER
Once your parcel has been dispatched, you will receive a confirmation email. This will contain a link so you can track the progress of your order at any time.
If you have further enquiries as to where your order is you may be, you can contact Here
All international parcels are shipped with Australia Post and delivered by the local postal service once in the destination country. Please contact us Here for postage charges to your country before buying.
*We currently ship to around the world
Please note that any customs and duties taxes which may be incurred are not the responsibility of Australiancart and we are not aware of what they might amount to. Make sure you contact your local customs office to find out more if you have any concerns.